Return & Refund Policy

At Little Taari, we want you and your little one to love every purchase. If something isn't right, we're here to help — please read our policy below carefully, as an unboxing video is mandatory for all return, replacement, and refund claims.

Unboxing Video — Mandatory Requirement

• The video must start before opening the sealed package and continue until the product is fully unboxed, clearly showing the shipping label/order details and the condition of the product.
• Claims submitted without a valid unboxing video will not be accepted under any circumstances.
• The video should be free from cuts, edits, or pauses.

Reporting a Defective or Damaged Product

• Any issue with a defective, damaged, or incorrect product must be reported within 24 hours of delivery.
• Claims raised after 24 hours of delivery will not be entertained.

To raise a claim, email us at Littletaari@gmail.com or contact us on +91-6375180875 with:

1. Order number
2. Mandatory unboxing video (as described above)
3. Clear photos of the product and packaging
4. Description of the issue

Eligibility for Return / Replacement

Items ARE eligible if:

• The product is defective, damaged, or materially different from what was ordered.
• The issue is reported within 24 hours of delivery, accompanied by a valid unboxing video.
• The product is unused, unwashed, unaltered, and returned with original tags and packaging.

Items are NOT eligible if:

• The claim is made without an unboxing video.
• The claim is raised after 24 hours of delivery.
• The product shows signs of use, wash, damage caused by the customer, or missing tags/packaging.
• The item was purchased on final sale/clearance (if applicable).

Refund Process

• Once your claim and unboxing video are reviewed and approved, we will initiate a replacement (subject to stock availability) or refund.
• Approved refunds are processed to the original payment method within 7-8 business days.
• For Cash on Delivery (COD) orders, refunds are issued via bank transfer/UPI; you may be asked to share your bank details.
• Shipping charges (if any) are non-refundable, unless the return is due to our error (wrong/defective item).

How to Initiate a Return

1. Contact us within 24 hours of delivery at Littletaari@gmail.com or +91-6375180875
2. Share your order number, unboxing video, and photos of the issue.
3. Our team will review your claim within 4-5 business days and share next steps.
4. If approved, we will arrange a reverse pickup (where serviceable) or guide you on how to ship the item back.